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A large remote control for my dad

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Moyle123
Joining in

‎25-07-2022 15:42 - edited ‎25-07-2022 16:06

  • I have rang numerous of times for a remote control for my partly sighted dad and I received a single one twice over
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newapollo
Very Insightful Person
Very Insightful Person

on ‎25-07-2022 16:32

Hi @Moyle123 

A member for the Forum Team should be able help you out with this when they pick up your post in a day or two.

Info below from https://www.virginmedia.com/help/accessibility 

High Contrast Virgin TV V6 box and TiVo box remote control

Our high contrast Virgin TV V6 and TiVo® box remote is available to all our customers with accessibility needs who may benefit from it.

All Virgin TV V6 and TiVo® remotes offer the following features:

• Buttons of different shapes to make using them easier.
• Curved sides so you know which way it's facing.
• A raised indicator on the 5 button.
• Audio feedback cues on the TV.
• Audio description available.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

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newapollo
Very Insightful Person
Very Insightful Person

on ‎25-07-2022 16:32

Hi @Moyle123 

A member for the Forum Team should be able help you out with this when they pick up your post in a day or two.

Info below from https://www.virginmedia.com/help/accessibility 

High Contrast Virgin TV V6 box and TiVo box remote control

Our high contrast Virgin TV V6 and TiVo® box remote is available to all our customers with accessibility needs who may benefit from it.

All Virgin TV V6 and TiVo® remotes offer the following features:

• Buttons of different shapes to make using them easier.
• Curved sides so you know which way it's facing.
• A raised indicator on the 5 button.
• Audio feedback cues on the TV.
• Audio description available.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Ryan_N
Forum Team (Retired)
Forum Team (Retired)

on ‎27-07-2022 18:24

Hey Moyle123, 

 

Thank you for your post and welcome to the forums. 

 

I can arrange this for you - I will pop you over a private message so I can confirm some details. 

 

Cheers,

Ryan. 

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