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Wacky
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319 code on demand

What a 319 code and how is the fault resolved?

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japitts
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Re: 319 code on demand

Error 319 generally relates to "problems with VOD program missing". It's usually resolved by VM fixing/reloading the missing program... although it could be potentially indicative of general VOD problems with your box. (i.e. it sees every program as "missing")

Presumably you're having this error message on certain programs.. in which case, what are they? One of the other users on here may be able to check the program and see if it works... which could help prove that it would need reporting to VM.

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Forum Team (Retired) Ellen_C
Forum Team (Retired)
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Re: 319 code on demand

Hi, Wacky. Thank you for contacting Community Forum.

I'm sorry to know about this error you're getting.

Have you tried rebooting? If not, can you try this?

Home>

Help&Settings>

Settings>

Network>

Connect to Virgin Media Service Now.
Let us know how it goes, we have amazing Super users willing to help you. ^Ellen_C

 

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