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PS4 Network drops out on ESO

Been having issues for months with ESO dropping out intermediately but usually every hour especially on load screens.  Been on and on at Bethesda for months about the game only to find out that it is the ISP or so they and Sony say.

Anybody else having this issue and if so how did you fix it?

VM this is apparently a known issue that you have not fixed yet, can you please comment.

I would rather fix this than change ISP provider, Please, Please Help!!!

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Forum Team (Retired) Emma_E
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Re: PS4 Network drops out on ESO

Hi Catlikething,


Welcome to the forums I am sorry to see you have been having trouble with your connection. 


I have taken a look and things seem to be ok from this side. 


Are you having trouble with any other games? 


So we can rule some things out please try the following:

  • Pop the hub into Modem Mode with the computer in Safe Mode with Networking and let us know if it makes a difference.
  • Try on separate devices.
  • Check Ethernet cable. Make sure it is new / up to date. (Cat 5e or above).
  • Make sure device is capable of agreed speed.
  • Check wireless card slide.

Let us know how you get on. 


Many thanks



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