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lalvarez1990
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Constant disconnections.

So no matter which game I play, whether it is on Xbox 1, PS4 or PC... I either experience really high ping or I get disconnected after a few minutes of gameplay.


I'm connected to the router's WIFI and we have (I believe) 200mbps of fibreoptic and the Super Hub 3.0.

How on Earth is this supposed to be fixed?

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Re: Constant disconnections.

Hello lalvarez1990

 

I am sorry you are experiencing disconnections when gaming, your line and hub are looking good from here. I wonder if it is a wireless performance issue, are you able to try a wired connection as we would recommend them for gaming.

 

Thank you

Nicola

Virgin Media Forum Team
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