on 19-02-2022 12:55
Hi,
I have a white wall box internally, which has one cable going outside to the box out there, it also has two inside, one is to feed it power (I believe there was a splitter inside the box when I looked) and the other goes to another splitter and then to my router/TiVo box.
My question is, can I have have this white internal box moved to a media cupboard upstairs and have the one cable going to the outside box from there.
If this isn't clear enough, please let me know.
Cheers
on 19-02-2022 13:22
Yes, that can all be done through a £25 "non-fault call out". You can in theory order by phone, so maybe try that. An often more civilised alternative is to wait a day or two for the helpful forum staff to pick this up and book you a visit.