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Edward2452
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cant access web site

this is error i get i also get the same error on steam store page just different reference 

Access Denied

You don't have permission to access "http://www.disneyplus.com" on this server.

Reference #18.d4d2dead.1607984989.1151e7a

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DJ_Shadow1966
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Re: cant access web site

Hello

You are actually accessing the website as the error message is coming from the site itself and for some reason they have blocked your access to the site, by blocking your external IP address the only people who help to get you unblocked would be Disney themselves, I am afraid that it isnt something that Virginmedia can help with.

If you check on https://www.ipqualityscore.com/free-ip-lookup-proxy-vpn-test when you get result look on the far right at the fraud score.

Regards Mike

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Edward2452
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Re: cant access web site

Score is zero all looks ok ?

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spgray
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Re: cant access web site

as said, the error message is coming from the webserver itself, meaning the issue is not with virgin.
the full URL is actually https://www.disneyplus.com/en-gb

if you have issues you would need to report it to the webmaster for the site.

-----------------------------------------------------------

My Broadband Ping - spgray

Edward2452
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Re: cant access web site

all sotred thanks for all input 

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Graham_A
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Re: cant access web site


@Edward2452 wrote:

all sotred thanks for all input 


For the benefit of others reading this thread could you post what you did to resolve the issue?

________________________________
Graham

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Edward2452
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Re: cant access web site

I mesaged disney plus got no reply but an hour later all was resolved also mesaged steam and few hours later all was working as it should 

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