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Forum Posts

Loss of Service Several Times

Good evening,I have had a tough month with Virgin Media and really have not been impressed with their customer service. I have had 3 days where I have had unexpected incidents in the area that has caused an area wide outage. All of these days I have ...

Resolved! Email issues after installation of Eero

I have just installed an Eero pro6e mesh system and turned my VM hub 4 into modem mode. Everything went perfectly well or so I thought. The WiFi all works well, everything has connected up with no apparent issues until I tried to send an email on eit...

Mike4915 by Joining in
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Live chat

I have been waiting on live chat for 6 hours now and only get a message every hour to ask if I'm still okay to wait? I can only sort my broadband deal out via live chat but I'm just waiting. 

WiFi weak security

Apple iPhones connect to WiFi but frequently don’t load on safari or apps. Constantly defaults to 4g using data while in the house. Tried to get into hub3 settings keeps saying someone logged in. I believe this is to do with WPA address on hun settin...