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Turkish1963
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Tv/internet crashed

Any one experienced a sudden crash in their tv and internet due to flash of lightning 30 minutes ago? Not back on yet.

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casserced
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Re: Tv/internet crashed

Same here in N4 area. Did not notice a flash but no internet, no tv and none at the end of 150. Call, automatic voice  saying they are experiencing high volumenof call and cut off. Status page not working!!! No one on Twitter Usual VM service when things go wrong 

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Turkish1963
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Re: Tv/internet crashed

Thanks for the response,

TV and internet returned 30 - 40 minutes after going down. No apologies on TV screen from Virgin saying anything about major fault issues. Same as usual.

when will they learn?

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Re: Tv/internet crashed

Thanks for getting in touch Turkish1963.

 

Sorry for the loss of services you experienced. I can confirm the reason was a major  power outage at one of sites in the Haringey area on Saturday that was fixed at 19:03 on Saturday night. All telephony, broadband and TV services were down till at least 19:03 on Saturday.

 

Thanks

Steven_L