on 22-02-2021 18:57
Hi , I have been getting phone calls from these numbers saying they are virgin media sale .. 08001836408 08001836411 08001836416 , I tried to contact virgin on the 150 number , got through to someone to talk about it then they cut me off after waiting 35 mins on hold .. Anyone know the answer
thank you
on 22-02-2021 23:48
It is utterly useless to know if these phone numbers are “owned” by VM. It is exceeding easy to spoof numbers so the caller ID number that comes up should NEVER be trusted. /
on 24-02-2021 16:31
24-02-2021 23:06 - edited 24-02-2021 23:07
I still think £99 for that is a waste of money. It works on Caller ID and if someone spoofs a real number what do you do.
Nothing works better than a bit of common sense and it’s free.
on 25-02-2021 11:02
The caller ID is only part of the screening process. It doesn't matter if the caller ID is faked or not.
Known/approved callers logged in the phone/device address book ring straight through. Anyone else is challenged to state who they are and press a key on the phone. Only then does the customer's phone ring and they hear the announcement from the caller and can accept/reject the call. Any caller not completing the screening process has their call dropped without the customer's phone ringing.
Greatest benefit is against the automated diallers which cannot comply with the button press and so those calls are dropped without the phone ringing. Either of the devices mentioned restores the phone to normal use without having to manually screen calls and decide whether to answer or not. Even if a scam caller breaks through the first layer of screening, the recipient can still reject the call without speaking to the scam caller.
Just a matter of how many scam calls you receive each day and how much they annoy you as to whether the devices are VFM or not.
on 03-03-2021 22:20
on 04-03-2021 12:29
on 22-04-2021 19:38
I just had a call from 0800 183 6411. Thought it was a scam as it was the third call in the day, first was Amazon, second was a reduction in my boiler cover, although they couldn't tell me what model of boiler I had. Then the call from Virgin, awful line, sounded like Indian call centre, couldn't understand the operator and loads of talking in the background. Wanted to confirm who I was and the conversation was being recorded. Unfortunately as it sounded just like the previous call I lost it and may have brought someones parentage into the conversation. It ended with the usual two word sentence, the second word being off. After checking the number and reading past postings on the forum, it was indeed from Virgin Media. It would appear that this has happened a few times last year and nothing has been done to improve what is a very shoddy marketing organisation. Doesn't anyone from management ever read some of these forum posts? I'm really not impressed.
on 17-06-2021 12:28
Being pestered by calls from 0800 1836411 to my mobile phone (not on Virgin mobile). Can hardly understand the caller, something about returning unused equipment. Can't believe this could possibly be from Virgin!
17-06-2021 12:38 - edited 17-06-2021 12:45
@michaeljwalker wrote:Being pestered by calls from 0800 1836411 to my mobile phone (not on Virgin mobile). Can hardly understand the caller, something about returning unused equipment. Can't believe this could possibly be from Virgin!
Do you actually have any equipment that might need returning?
A similar topic was posted a little while ago which sounded very much like a phishing attempt for some kind of fake equipment return call.
Does your call sound familiar?