Virgin Media Community

[Adam6489]

Hi. 

Can anyone help me with how to re attach my router 3.0 cable? It came out for some unknown reason.

Thanks 

[Dave_cq · Accepted solution]

Can you post a photo of what is on the end of the cable?  Old cables are a screw on plug, a lot of the newer ones are simply a push on fit.  If the socket has detached from the hub's motherboard then that's a whole different scenario requiring the hub to be replaced.

[Adam6489]

The attenuator has come out of the back of the hub. 

Tried taking pic but wont upload as keeps saying file is to large. 

Think it's a new router at the sounds of it then 

[Lisa_CC]

Hi Adam6489,

Did you manage to reconnect your Hub3? If not please see this link to see if it helps.

Let us know if you're having problems.

Warm Regards,

Lisa_CC