on 27-12-2021 14:32
We have service issues but when we register for updates with mobile numbers or email it fails. So the service is useless
Answered! Go to Answer
on 27-12-2021 15:20
I checked for faults, then details of fault, then tried to register for updates both by mobile number, which failed, then by email that also failed so no use whatsoever 😖
green light still flashing on modem and tv not working
on 27-12-2021 14:40
What's your service issue?
And how are you checking for faults, or trying to register? Are you using the website, or the automated status line (0800 5610061)?
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on 27-12-2021 15:20
I checked for faults, then details of fault, then tried to register for updates both by mobile number, which failed, then by email that also failed so no use whatsoever 😖
green light still flashing on modem and tv not working
on 27-12-2021 18:55
on 27-12-2021 21:26
0800 also said there was a fault - luckily it has now cleared but I had to keep checking as I could not register for updates. Useless facility if register does not work😖
on 28-12-2021 16:04
on 28-12-2021 16:13
I had hoped that once the issue was fixed i would get an email and/or a text to save keep trying 800!!!
Why has it nmot been implemented in such a sensible fashion???
on 28-12-2021 16:42