The cover of my outside cable box has disappeared and the cables are exposed. How do I get this replaced? An electrician i called said Virgin would replace it but none of the options when I call Virgin apply.
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Choose fault with TV service.
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Sorry to hear that your external cable box cover has gone missing and you're wanting to get it replaced.
Did you manage to call us and selecting fault as @Tudor mentioned so it can be replaced?
Please let us know so we can help.
a month ago
i tried several times but there was always a very long wait and i gave up. Also have forgotten my virgin password.
I will pop you a private message to get this sorted out.
2 weeks ago
Hello there i also have the same problem, any help would be appreciated as i have phoned and nothing has happenend.