on 27-07-2020 12:30
Hi, the outside virgin media cable box / cover is broken. It has been like this for a while since we had a bad storm and needs replacing. I couldn't find anywhere on the Virgin Media help site to request a replacement - how do we go about arranging this please?
Many Thanks
Answered! Go to Answer
on 22-10-2022 22:11
Hi, I also have the same problem, are you able to help?
on 24-10-2022 17:45
Hi, as per previous on this subject, it may be best to start a new thread and post as a couple of us have done and which lead tot he problem being resolved.
Good luck!
on 27-08-2023 20:00
Hey, I have the same issue and now the cable are starting to get damaged. Who should I contact to get the outside cable box fixed?
Thanks for the help,
on 13-12-2023 15:20
I have the same issue. The junction box is broke and wires are exposed. Is there someone from the VM team that can help?