Is anyone experiancing problems with accessing @btopenworld.com email addresses thru virgin media, this is not the first time this has happen to me, but it usually resolves itself after a few hours. Its been all day now.
Was accessing @btopenworld.com without issue yesterday, and I havnt changed any settings.
Resolved, the following day my @btopenworld.com email a/c was accessable. No explanation as to why loss of service and no help from Virgin Media telephone support, what a waste of space they are! And it wasnt an issue with BT as I could still access my emails directly via my web browser at the BT/Yahoo site.
Its not the first time this has happened and will no doubt happen again, it just annoying that Virgin telephone support dosnt do what the name implies "support"
think you are jumping to some wrong conclusions there! just because the issues wasn't apparent when you tried the web browser doesn't automatically mean the issue was with virgin. there could have been server or networking issues and/or changes at the email host end that resulted in the issues.
also, not sure why you assume virgin should be offering technical support on your inability to connect to a btopenworld email account.