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New hub required

Steve5124
Joining in

on ‎28-12-2022 20:48

My hub has broke and rang up got someone who couldn’t speak good English and kept saying a tech specialist would come on the 4th jan this isn’t good as I have a daughter who is a university and we desperately need the internet. I only need the hub I could fit it myself please help

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Tudor
Very Insightful Person
Very Insightful Person

on ‎28-12-2022 21:59

You are lucky to get a technician’s visit that quickly. You have a residential contract with no SLA, fixes are on a best endeavours basis. You should log on to your VM account to make sure the technician’s visit is scheduled.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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