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Need an engineer call out

Hi new to this community. We have decided to move our tv etc and trying desperately to try and get thru to virgin to book an engineer to come to to relocate the virgin media box on wall etc. 

getting so fed up as no number to call that is up to date. Can’t get thru in chat or help pages. 

We’ve booked Ariel man to come so new sockets for us too this week so need to book Virgin engineer visit too. Not sure if there is a call out charge too ?  

if anyone can advise e grateful. Thanks. 

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Re: Need an engineer call out

just keep trying the phone - bad news on call out charge is it will cost you £99

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Tony
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Re: Need an engineer call out

Thank you. Guessed there would be a charge. Just can’t find a telephone number to call now ??  Tried one shown in contact but message saying it’s no longer in use !! 

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Re: Need an engineer call out

dial 150 or 0345 454 1111 these should work

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Re: Need an engineer call out

Thank you. 

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Re: Need an engineer call out

I have tried 150 and there is no way of contacting anyone. It says to go online, and when I come online it says to call 150!!! This is pretty poor. I'm trying to get box/wiring moved as am getting the house rendered and need cables moving. Anybody got any ideas?

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Re: Need an engineer call out

Good Evening Ambo and iggdip,

 

Thanks for your respective posts, I'm sorry to see this hasn't been picked up sooner

 

If you still require our assistance on this issue, do please drop a response below and we'll seek to resolve this for you

 

Kindest regards,

 

David_Bn

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