on 01-12-2021 09:07
I wish to know who I ned to speak to at virgin to change my IP address or send me a new FOC Hub4 since my IP address has been blocked by Akamai who is the securtity for Playstation and also other sites like ebay .
Need to know how to change IP or new Hub . If not I will need to leave Virgin .
on 01-12-2021 13:21
Firstly VM absolutely will not change the IP address and neither are they likely to send a new Hub out for that reason if the existing one is working.
What you can do is to put the Hub into modem mode and purchase and configure your own router and that's the only way of changing the address.
BUT - why is your current address blocked? Until you can find that out and rectify the underlaying issue, all that will happen is you will have temporary access until your new address gets blocked!
on 02-12-2021 08:21
on 04-12-2021 20:48