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Cant connect to https://www.virginmedia.com

jaywas
Joining in

Hi

For some reason, over the last week or so i cannot for the life of me connect to https://www.virginmedia.com.

Its set as my home page, but i get auto directed to https://www.virginmedia.com/my-virgin-media/existing-customer?intcmpid=vmexistingcustomer.

No matter how i try to connect, typing it, copy and paste, google link etc it directs me to the above address.

Frustrating as hell, cant get to my emails etc.

Any ideas please?

1 ACCEPTED SOLUTION

Accepted Solutions

Yes it does look as if they have stuck a redirect onto the main landing page to 'push' visitors to the new customer sign-up page. However even if you do end up there, in the top right hand corner is the little sign-in icon, I would presume that if you click that and sign in, it will take you to your my.virginmedia.com page from where you can get to your email.

See where this Helpful Answer was posted

3 REPLIES 3

Graham_A
Very Insightful Person
Very Insightful Person

@jaywas Both links direct to the same page.  To get directly to the webmail page the easiest way is to bookmark this link and use that instead.

https://mail2.virginmedia.com/

You could even make it your home page if webmail is your main reason for going to the virginmedia.com page.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
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Yes it does look as if they have stuck a redirect onto the main landing page to 'push' visitors to the new customer sign-up page. However even if you do end up there, in the top right hand corner is the little sign-in icon, I would presume that if you click that and sign in, it will take you to your my.virginmedia.com page from where you can get to your email.

jaywas
Joining in

Thanks for your help.

https://mail2.virginmedia.com/ is now set as my homepage.