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Mohammed21
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Cant access myvirgin media!

Hi

i just recently signed up to virgin media. I got emails saying thanks for order and one about ebilling and my account number and area code. When I try login to myvirgin media it says details incorrect and when I try ‘forgotten username or password’ it doesn’t recognise my email.

 

so I phoned up and they asked me sign up. Tried that and still didn’t work. Even the person on phone couldn’t. What shall I do next. How am I suppose access myvirgin media and pay my bills etc?

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Forum Team (Retired) Kath_F
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Re: Cant access myvirgin media!

Hi Mohammed21, 

Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community Smiley Happy

I'm sorry to hear you're having an issue registering for My Virgin Media. Checking things from here it looks as though since posting you have been able to do this. 

If you are having any further issues, come back and let me know.

Thanks,

Kath_F
Forum Team



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