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CliveRiches
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Can I have someone out to fix my outside box please?

My outside box is hanging off. It does not seem to affect reception but I would like it fixed please. Could you send an engineer out to fix it? It has just come off. It is nothing I have done. Thank you. 

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chenks
Problem sorter
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Re: Can I have someone out to fix my outside box please?

you'll be quicker calling CS and reporting the issue.
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Superuser
Superuser
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Re: Can I have someone out to fix my outside box please?

ringing as above is an option - getting the agents from offshore to understand the problem might be another issue - waiting here for VM is the better option imo

 

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Tony
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Tudor
Superstar
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Re: Can I have someone out to fix my outside box please?

Yes you will get a response from a VM team member, but for such a trivial matter phone customer services. VM staff on the board are better occupied processing more serious matters. 


There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal
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Forum Team (Retired) Kath_F
Forum Team (Retired)
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Re: Can I have someone out to fix my outside box please?

Hi CliveRiches, 
Thanks for your post and welcome to the forums. It's great to have you on board with us in the Community. 
We'll need to take a look at this for you in more detail. In order to do that I will need to confirm some information with you. 
I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
Speak soon,
 

Kath_F
Forum Team



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