Hi, our brown cable box outside is broken (the part the screw goes into at the bottom is broken so can’t shut) is there a way of getting hold of a replacement please?
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wait for VM to get to the thread they will sort a tech out to replace it - you could ring but you might have problems getting CS to understand what you need
other option is a cable tie if you can find suitable holes to put it through
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Great shout with the cable tie, secured it a treat