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Rkem
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Broadband and TV

Hi,

 

my services aren't working. 

There was a fault in my area yesterday but according to the online status it was fixed. I have rebooted my services loads and no my TV won’t load because I have no signal going to my hub. 

Please can someone help 😭

i contacted virgin and they told me to reboot my services and wait 5 mins which I’ve done but still nothing. 

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chenks
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Re: Broadband and TV

you should call CS again and report that their suggested fix has not worked.
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Rkem
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Re: Broadband and TV

I’ve told them and all I got told was there are no faults in the area and to re boot my hub/tv.

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Forum Team
Forum Team
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Re: Broadband and TV

Hi Rkem, 

 

Thanks for your post and welcome to our community,

 

Sorry to hear you're having an issue with your TV, is this still a problem since your post?

 

If so, let me know and I can pop you over a private message to take a closer look.

 

Alex_Rm

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