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bfk25
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Address not serviceable - but next door address is?

I have recently moved to a new address in SE1 in London and apparently, there is no Fibre cabling available for my property; however, the addresses either side are able to get a Virgin service/ I can see their Virgin wires outside their flats. When I switch WiFi on for my devices, I can see a string of VM / Virgin WiFi signals from the area also. 

This would be the first WiFi to the flat, as it is a renovation, therefore it could not be an issue of a previous tenant removing Virgin cable. This would be the first WiFi in the property, and I would have thought Virgin would be keen to be the provider?

Is there any way of getting a Virgin engineer to come an examine whether WiFi installation is possible?

 

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Christy_D
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Re: Address not serviceable - but next door address is?

Hi there,

I'm happy to take a look and help you with this. I'll send you a private message to take some more details.

Thanks

Christy


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