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why can i watch sky sports (after being diverted to log into sky) but no other channel on virgin tv go?

markstav176
Just joined

why can i watch sky sports (after being diverted to log into sky) but no other channel on virgin tv go? can`t get any other channels to come on - just get "not available at the moment" message ?

4 REPLIES 4

dannylau
Very Insightful Person
Very Insightful Person

Because that app is for sport only for Virgin customers you need the TV go app

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thanks for your answer BUT can i put this app on my laptop?

dannylau
Very Insightful Person
Very Insightful Person

Should be able to

https://www.virginmedia.com/help/virgin-tv-go-registering-devices

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BenMcr
Very Insightful Person
Very Insightful Person

@markstav176 wrote:

thanks for your answer BUT can i put this app on my laptop?


There isn't an app for laptops for TV Go, it's a web based service at www.virginmedia.com/tvgo 

However the website can be installed as a 'web app' when using Chrome or the Chrome-based Edge browsers.

Sky Sports is also via a web browser, but that does then trigger a desktop viewer app which you'd need to install.

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I work for Virgin Media - but all opinions posted here are my own