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paulhamnd
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virgintvgo programmes restricted

why is it that some programmes that are available on catch up via TiVo get an "upgrade your subscription" message on TVgo ?

eg Syfy series "Stichers"

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Forum Team (Retired) Josh_RW
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Re: virgintvgo programmes restricted

Hi paulhamnd,

 

Thanks for posting!

 

I'm sorry to hear you've had trouble with TV Go.

 

We've recently had an issue with certain content on TV Go which has since been resolved. Are you still seeing the same message on screen?

 

Speak soon

 

Josh


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paulhamnd
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Re: virgintvgo programmes restricted

Stitchers is rectified but Reverie remains blocked on TvGo

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Forum Team (Retired) Josh_RW
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Re: virgintvgo programmes restricted

Hi paulhamnd,

 

Thanks for posting!

 

I've checked this on the app and Reverie is playing without issue. Could you check again to see if there are any other issues?

 

Speak soon

 

Josh


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paulhamnd
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Message 5 of 7
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Re: virgintvgo programmes restricted

Thanks, I'm still getting the upgrade your subscription message, but it is playing
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Forum Team (Retired) Craig_D
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Message 6 of 7
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Re: virgintvgo programmes restricted

Thanks for this Paulhanmd

 

I'll report this back to the teams, I'm glad to hear the content is at least playing for you.

 

Apologies again for the inconvenience caused

Craig


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stj03
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Message 7 of 7
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Re: virgintvgo programmes restricted

NOT FIXED - RANSOM - OUTDAUGHTERED - 

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