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angwan
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virgin tv go

Hi  

Had the new v6 box put in this week ,, thought i would install the tv go app on my Galaxy mobile gt I9505 (Android 5.0..1)  ... I launch the app use my email thats registered ,put my password in and click the continue button , nothing    ,,, any help would be greatly appreciated  tv go works on my lap top ,,,, 

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Forum Team (Retired) Josh_RW
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Re: virgin tv go

Hi angwan,

 

Welcome to the Community!

 

I'm sorry to hear you're having trouble with TV Go.

 

I would recommend re-installing the app to see if it clears the fault. To do this just uninstall the app then reboot your device. Once the device has powered back up re-install the app and try signing in.

 

Speak soon

 

Josh


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