virgin tv go

[Paula55]

Can someone tell me how long  virgin tv go is going to be down?

[Ernie_C]

It’s working for me. 
Have you checked Service Status?

More detail of your issue will be useful in providing help.

[Ernie_C]

[Paula55]

I checked service status and it is saying there is a issue and there trying to fix it 

[Ernie_C]

… and it provides a fix estimate and allows you to set up updates by text.

[Paula55]

Yep there gonna email me updates 

Fix estimate

18 August 14:50

[Akua_A]

Hi @Paula55,

Welcome back to our community forums.

Sorry to hear you are experiencing an area fault with your TV go. Our teams have been made aware of this and they will work to resolve this as soon as possible to get your service up and running again.

Thanks, 

[Crockret]

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@Ernie_C wrote:

… and it provides a fix estimate and allows you to set up updates by text.

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It does. But every time I looked yesterday, the estimated fix time was at least an hour ago, and despite signing up for updates, I have heard absolutely nothing. Virgin Media discontinued the Windows app, so using that is impossible.

I wonder if this is going to be like last summer's 10 day outage? That was fun.

[Paula55]

Seems to have been fixed now

[Paula55]

I had all that yesterday, kept giving me different times it was going to be fixed, i gave up in the end, tried it this morning and its been fixed for now lol