on 14-02-2022 15:02
I have just registered my new windows 11 laptop for virgin tv go. I find that I can only play live tv, and when I sign in to Sky Sports, I am told that my device is not registered,even though it is. Also, I cannot play Sky Movies. I have the full package with Virgin 360
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on 14-02-2022 17:53
on 14-02-2022 17:53
on 14-02-2022 19:18
Thank you for your advice. I thought that once you had registered your device, Sky Sports automatically was included in the registration process, but you had to access the service via the Sky Sports App. I have tried that, and downloaded the player, but it still says I have to delete a device to add the new one. I have deleted my old laptop and registered my new one. This has worked for the rest, including the movies which I can now watch. Unfortunately, Sky Sports still will not play.
14-02-2022 19:27 - edited 14-02-2022 19:28
Go here http://manage-virgintvgo.virginmedia.com/skydevices using a Private browsing session on your Web browser and check what Sky devices you have registered.
Make sure the Web address stays as http
on 14-02-2022 21:06
I have now managed to sort it.
Thank you very much