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virgin tv go app not working through vpn in uk

Jackcbr
Just joined

virgin tv go app not working through vpn in uk

3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

But presumably it does work if you connect directly without a VPN?

That would be the fix for this, if so.

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Ernie_C
Very Insightful Person
Very Insightful Person

Your VPN must be allocating a non-UK IP address.

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Chris_W1
Forum Team
Forum Team

Hi Jackcbr, thanks for the message and sorry to hear that you are not able to connect via a VPN. Can you try connecting without the VPN connection and advise if you are getting the same issue? ^Chris