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frankHB
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unable to log into sky sports on pc

help needed it seems im unable to log into the sky sports app on my pc doesn't seem to recognise my password. can still log onto virgin tv go but now I cant even log into my virgin account

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Re: unable to log into sky sports on pc

Hi frankHB,

 

Welcome to the community and thank you for your post. 

 

I'm sorry to hear this. 

 

Can you reset your password and try this again?

 

^Martin

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frankHB
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Re: unable to log into sky sports on pc

no I cant change password was on the phone to to virgin and he was also unable to change the password from his end said there was a fault somewhere

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frankHB
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Re: unable to log into sky sports on pc

tryied to change password just got an OOOOPS !! something went wrong page

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Re: unable to log into sky sports on pc

Did the agent advise when the fault would be resolved? 

 

^Martin

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frankHB
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Re: unable to log into sky sports on pc

no they said they would get back in touch but im not holding my breath that was about a week ago

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Re: unable to log into sky sports on pc

Okay, I have looked into this and the fault is still ongoing at this point in time and the team are working to get this resolved asap. 

 

^Martin

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frankHB
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Re: unable to log into sky sports on pc

thanks any idea about time scale ?
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Re: unable to log into sky sports on pc

Not at this point in time. 

 

^Martin

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frankHB
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Re: unable to log into sky sports on pc

still unable to log into sky sports app 

or change password

 

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