hi, trying to watch tv go app but it's advising I'm using incorrect pin. I'm not as I can access on tv.
That is strange, can you give 0000 a try for me please?
hi, thanks got it. I'm also unable to access my online account. I'm advised I've left virgin media, can you help?
Thank you for reaching out, sorry you've been having some issues with your online account.
Can I please just confirm, are you accessing your My Virgin Media account using a Virgin Media email or a third party email (e.g. outlook, gmail, live)?
Thank you, Emily