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Wolfiebaby
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tv control app

I am getting so frustrated! i am sick of the constant stuttering! this has been going on for a while now and it is not fair, i pay for things i cant use! i opened a ticket and then called in for an update and they cant even find the ticket i opened! what is going on. im thinking of leaving and taking my custom elsewhere. Is this issue happening to anyone else?

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LittleMick73
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Re: tv control app

Hi What are you trying to achieve is it streaming recordings, or are attempting to watch live TV if the the latter you want virgin TV Go.Regards Micky
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Wolfiebaby
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Re: tv control app

Im trying to watch recordings on the tv contol app. Not live tv. 

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Forum Team
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Re: tv control app

Good Morning Wolfiebaby,

 

Thanks for response and I'm sorry to see that you're continuing to have problems with the TV Control App.

 

Have you been able to have this problem resolved since your post on our Community Forums?

 

If you have the IT ticket reference number I'd be keen to look this up to see if I can find this for you

 

Do let us know if you're still having problems with this service and we'll be sure to pick it up for you

 

David_Bn

 

 

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Wolfiebaby
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Re: tv control app

Im still having issues and i did open a ticket but i don't remember the number now Smiley Sad 

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Re: tv control app

Hi Wolfiebaby
I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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