on 23-07-2021 23:54
I'm trying to use the app on android tablet, tried uninstalling and reinstalling, but no joy. I enter my login details and it always results in a sign in error, even though I am signing in with my correct login details. can anyone help
Answered! Go to Answer
on 24-07-2021 11:14
Do the same login details work for the TV-Go app?
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on 24-07-2021 11:14
Do the same login details work for the TV-Go app?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 25-07-2021 09:16
Hey @TheCaddy,
Thanks for your recent post and sorry to hear you've been unable to log in to your Control App.
Are you still having issues with this? If so, are you able to confirm what exactly the error message says when this does not allow you to log in?
Let us know if you're in need of further assistance.
Kind regards,
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on 25-07-2021 09:31
seems to have sorted itself out now. thanks 😀
on 25-07-2021 09:41
Hey @TheCaddy,
Thanks for the update - glad to hear it's working now!
Drop back if you need any future assistance.
Kind regards,
New around here? To find out more about the Community check out our Getting Started guide