I cannot watch any channels, is there an issue this evening? I get a message saying "sorry - our system's gone a bit wrong, so we can't show related content at the moment. Try again in a few minutes' well I have been trying for over 1/2 and hour..what the hell am I paying for here?
Tonight, the whole VM website is down, not just the TV Anywhere pages.
But, every night without fail, usually at 2.16am or 2.24am, the whole service goes down for 10 - 20 minutes, with the gereric "Error" message. During this time, the TV Guide is empty & no on demand content shows either. It is quite capable of doing this at any time (late nights is currently the only time of day I have the chance to watch TV so it could, and probably is happening all day too without me noticing), but a full outage at either 2.16am or 2.24am every day without fail is a certainty.
I only ever "watch" it late at night. But of course I don't really watch it. I choose something to watch & the service inevitably fails before the end of the programme that I wanted to watch & I head over to iPlayer, which of course, never lets me down. TV Go on the other hand is blighted with the same glitches & terrible implementation that TV Anywhere had. If anything the picture quality is even worse, channels are frequently streamed out of audio sync for weeks at a time, and some of TV Anywhere's useful functionality has actually been stripped away. The less said about the Windows app the better. And the long-term inability to support the most popular browsers when you bragged for so long that they would be supported is I guess what we should have learned to expect from VM by now.
They didn't get TV Anywhere working properly in 6 years & I sense we could all be 6 feet under before Virgin Media even understands all the issues with TV Go, let alone does anything about it.
I guess that the marketing team that came up with this "evolving" nonsense must be the same geniuses that called TV Anywhere "TV Anywhere" when it was nothing of the sort. Ironically it's more "anywhere" now than it used to be but is called something else now. Still doesn't work though.
I wonder what time it will go down tonight? I think sometimes if you're already on a stream then it continues, but as soon as you click on anything - poof! It's gone.
I think 12.15 tonight....I wonder which part of the system they'll work on next? Re-introducing pause and ability to go back a bit on live TV (yes, we used to have this....when it worked)? Or maybe they'll introduce some PROPER HD streams? OR on demand that just works? Not what we have which is 'full' series with only half the episodes or a crucial missing episode.
I signed up for a trail of another internet tv service so I don't have to lose out when Virgin keep switching me off - let's hope I don't like it too much or I'll be leaving Virgin. There are now competing cable providers - one in my area is FFTP - might have to check that out too.
I don't understand why Virgin can't see that not communicating with their users is the WORST policy.