sky sports - device list at maximum

[jmontagu]

Good afternoon - per the subject I cannot access content on the sky sports app as I previously could.
I receive the device limit error message. 
My device is actually on the device list on the virgin TV Go app.

Perhaps if someone could just clear it for me, then i can try again that would be ideal.

Thanks,

Joe. 

[Paulina_Z]

Hi @jmontagu,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues with your TVGo devices!

I'm more than happy to have this looked into for you. I will send you a Private Message to confirm a few details.

Please keep an eye out for a purple envelope at the top right corner of your Forum page.

Thanks,