Menu
Reply
  • 10
  • 0
  • 0
brads19690
Joining in
420 Views
Message 1 of 8
Flag for a moderator

sky cinema

I have had problems with parental control ,now thats finally sorted with all the messing about ,i left myself with no free device slots this month .is there a way of resetting these slots to free one up 

0 Kudos
Reply
  • 961
  • 54
  • 67
Forum Team (Retired) Rebecca_G
Forum Team (Retired)
389 Views
Message 2 of 8
Flag for a moderator
Helpful Answer

Re: sky cinema

Hey brads19690, 

Sorry to hear you're having trouble with the Sky Cinema app. 

I can definitely reset this for you, I just need to confirm a few details with you first. I've sent you a private message so that we can get that sorted for you, you can find it by clicking on the purple envelope in the top right corner of your screen. 

Speak soon 

Rebecca 


Forum Team

New around here? Find out more about the Community by checking our "Getting started guide"

0 Kudos
Reply
  • 961
  • 54
  • 67
Forum Team (Retired) Rebecca_G
Forum Team (Retired)
378 Views
Message 3 of 8
Flag for a moderator

Re: sky cinema

Hey brads19690, 

Thanks for getting back to me with that information! 

I've now reset that for you so you should be able to register your device. If you do have any trouble doing that, just let me know and i'll take another look for you. 

Take care 

Rebecca 

 


Forum Team

New around here? Find out more about the Community by checking our "Getting started guide"

0 Kudos
Reply
  • 10
  • 0
  • 0
brads19690
Joining in
373 Views
Message 4 of 8
Flag for a moderator

Re: sky cinema

Hi Rebecca

Many Thanks, works perfect 

 

0 Kudos
Reply
  • 961
  • 54
  • 67
Forum Team (Retired) Rebecca_G
Forum Team (Retired)
371 Views
Message 5 of 8
Flag for a moderator

Re: sky cinema

Hey brads19690, 

Thanks for letting me know that's working for you now, I'm really glad it's all resolved for you! 

If you need any help with anything, you know where we are Smiley Happy 

Take care 

Rebecca 


Forum Team

New around here? Find out more about the Community by checking our "Getting started guide"

0 Kudos
Reply
Highlighted
  • 10
  • 0
  • 0
brads19690
Joining in
298 Views
Message 6 of 8
Flag for a moderator

Re: sky cinema

Hi

I'm due to go on holiday ,is it possible for you to reset  my devices so I can connect my iPad

Best Regards

William

 

 

0 Kudos
Reply
  • 13
  • 1
  • 3
dadford
On our wavelength
105 Views
Message 7 of 8
Flag for a moderator

Re: sky cinema

How many devices can I register for sky cinema? I registered my own to work out how to do it, I want to add my kids. 

0 Kudos
Reply
  • 1.69K
  • 258
  • 296
arrgee1991
Super solver
96 Views
Message 8 of 8
Flag for a moderator

Re: sky cinema


@dadford wrote:

How many devices can I register for sky cinema? I registered my own to work out how to do it, I want to add my kids. 


6, but you can only stream on one at a time. So download movies.

0 Kudos
Reply