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Pigeon1967
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sky app

can log into sky sports app on my s6 lets me do looking but when I try to watch live skysports the circle just appears my virgin tv go app good lets me watch live events sign into sky app through virgin  section as asked location comes on then circle used to work great have reinstalled apps but still same any ideas

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Forum Team
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Re: sky app

Hi Pigeon1967

 

Welcome to the Community and thank you for posting.

 

Sorry to hear you are experiencing some issues with the SKY Sports app.

 

Have you tried this with another device? does the same thing happen?

 

Have you tried delete the device and register it again? If you want to try this  you can do so with the steps below:

 

> You can manage the devices you have registered for use with the Sky platform by going to virgintvgo.virginmedia.com > My Profile > Sky Movies & Sky Sports. 

> Remove the current registration by clicking on the Delete button.

> Once you've done this, using the device you are trying to re-register, open up the Sky Movies or Sky Sports app and select a channel to stream. This will register the device automatically Smiley Happy

 

Come back and let me know how things go. 

 

Take care 

 

Louise


Forum Team

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