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removing devices off my tvgo

topgooner666
Just joined

i have had my phones and old mac book stolen and wish to remove them off my account but do not seem to be able too there must be a simple way to remove them and not have to wait 22 days and whats even annoyed me more is that i have not added new devices for years and should be able to delete my old devices when i wish to not when virgin says i can 

1 REPLY 1

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi Topgooner666,

Thank you for taking the time to post 🙂

You can only edit devices once a month. I am sorry for any inconvenience.

Zoie