need to reset all devices on tv go app

[Kayotics]

I have been using chrome to watch Virgin tv but found out  that it keeps using device slots now i cant watch the tv go app or chrome as it says i need to wait till 1st of april can you remove all device from account so i can watch again please thank you in advance

[Akua_A]

Hi @Kayotics,

Welcome to our community forums and thank you for your first posts.

Sorry to hear you have been having issues with TV go devices. You can find out more about using TV go in browsers here https://www.virginmedia.com/help/virgin-tv-go-registering-devices#:~:text=All%20Virgin%20TV%20custom... 

I have also sent you a private message to further look into this for you. Please lookout for the purple envelope and provide a response when you can. 

Thanks,

[Akua_A]

I can confirm I have reset your services for you @Kayotics.

Please do not hesitate to contact us if you need any further help.

Thanks,