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max devices reached but only using 2 devices?????

rrsj79
Joining in

Every time I use the app it says my device limit has been reached even tho im only using 2 devices so I need to remove all of my registered devices, even though i only use 2 devices that are already registered!

so how do i manage my devices as no links on the help pages work

1 REPLY 1

Kath_P
Forum Team
Forum Team

Hi rrsj79, 

Thanks for your post in the community. I can see my colleague has just replied to your thread here: cant add or remove any devices from tvgo

Please make sure you are only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.

Have a look at the reply on the other thread and stick with that one so we keep all the information in one place. 

Thanks, 

Kath_P
Forum Team

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