a week ago
When i try and watch sky sports through the sky player app i keep getting error code: vgc-4253024363:400
i have tried reinstalling the sky player app, restarting my mac and also performing on software update on my mac but the problem still persists. Please advice.
Good Evening kdahmash,
Thanks for posting on our Community Forums,
Sorry to see you've been having issues with the Sky application, are you still experiencing this issue?
Can you tell me what channels you're having this issue with?
Yes, this problem is with sky sports suite of channels.
Thanks for getting back to me.
We have been made aware of customers struggling with this issue with Sky Sports content and are working with them to resolve this. Have you spoken to Sky regarding this issue?
No I have not reached out directly to sky. Do you advise I do that? Also do you know what the source of the problem is?
It would be worth logging this with Sky via their Forum. It's likely that the more people reporting the problem, the faster it's likely to get fixed.
We've not been advised as to what the issue is, hopefully the forum that Sky provides will be able to offer more answers to your questions than this board can do.
Sorry for any inconvenience this has been causing you