Hi, we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...
You may still be experiencing issues with Google Chrome registering a new device on your TV Go profile each time you use it. This isn't the intended behaviour, for the best experience we recommend not clearing cache/cookies for TV Go after each sessi...
cannot watch anything with parental controlsi have reset pin to default on Virgin TV Go still wont accept it. any ideas, keeps going to pin temporarily locked?
My Virgin Go app keeps asking my phone to reregister it as a device. It is clearly a big problem as so many users are saying the same thing but there seems to be no helpful answers to fix this!
Same device keeps saying needs registering
I am unable to watch recorded shows from My Saved area on my iPad. Keep getting message “only available at home” I am connected to same network as my 360 box. Have removed and reinstalled app with no success. I can play shows from my iPhone and in pa...
I’m having a similar issue to many on here. Used to make use of the TV Go App a lot but now it’s just a useless icon on my android phone, iPad and laptop. Started last summer, went to watch something and it asked me to sign in. Signed in using my pri...
Similar to other posts regarding 'maximum devices reached', I am frustrated with the fact that I have two devices (out of 5) that are used for Virgin TV go streaming. I am locked out owing to My Computer (Lap top) is registered on 4 occasions. the ot...
My iPhone is one of the 5 registered devices I have for the tv go app but is not being recognised there is no error code and now I have reached maximum change please help.
Hello. Just joined today and hoping to get some help with a sky sports app problem. We get sky sports via virgin and have downloaded the app on to 2 android phones. It works well. Decided to buy a new android tablet to watch tennis. It worked perfec...
I keep receiving an oops sorry something went wrong message on my iPad when trying to load virgin tv go. It works on other apple devices I have but not this one.
Hi. I’ve used Virgin TV Go app on iPhone and Laptop for a long time. About 2 months ago it stopped working and now won’t show Live TV. Just get error message. When click Now On Tv get error “oops, something went wrong. Please try again later”. I’ve u...
