trying to access sky sports and cinema on my phone and keeps coming up with unexpected error all bt sport channals are working ok and ideas
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Thanks for your post
Sorry to hear about the Sky Sports App not working
Are you still having the same issue
If so what device is this happening on, and what error message are you getting?
Hope to hear back from you soon
Gareth_L Forums Team
Yes I am still having the problem
But is is only on Sky sports and cinema and not happening on BT Sport etc.
The message comes up as
Oops something went wrong
Please try again later
Every time I retry the same message comes up. My Lap top works fine but the problem is on my I-Phone these are my 2 registered devices.
Any advice to resolve is much appreciated
Sorry to hear this is still an issue for you.
Are you logging into the Sky apps via the Virgin Media logo rather than trying to sign in as a Sky customer?
A screenshot of the screen/error you're getting would be good, just make sure you scrub out any personal info.
You can find full details of how to view Sky content on a mobile device here: https://virg.in/skyonthego.
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Really glad that's sorted @sdha, here if you need us.