on 10-05-2022 14:23
I’ve noticed this for a while now. When my Virgin media box is on standby the Virgin media app on my phone using the remote control service doesn’t allow it to be switched on via the app?
Also on a similar subject whenever I’m away from home this also won’t allow me to setup recordings or even watch from my device? My devices are the latest Apple plus the apps are all updated with the new versions.
on 19-05-2022 08:48
Hi there @smhlondon
A big thank you to @japitts for their help here and the given information is correct.
Has this helped explain everything for you? Are you facing any other issues at all?
Thank you.