Virgin sky sports

[timodonoghue]

Hi,

I am a virgin 360 customer with skysports included in my package. 

I have watch skysports through the skysports app and logging into my virgin account frequently. 

However, lately I am getting an error message saying device limits reached. This is an error as when I go to manage devices in my virgin account there is only 2 registered which includes mine. 

please may someone help?

thank you 

[Serena_C]

Hi @timodonoghue

Welcome to our Community Help Forum 🙂

Thank you for making your first post regarding the device limit reached, I would be happy to reset this for you. I shall send you a private message now to obtain the details required. Please look out for the purple envelope in the top right corner and get back to me when you can.

Kind regards,

Serena

[BenMcr]

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@timodonoghue wrote:

Hi,

I am a virgin 360 customer with skysports included in my package. 

I have watch skysports through the skysports app and logging into my virgin account frequently. 

However, lately I am getting an error message saying device limits reached. This is an error as when I go to manage devices in my virgin account there is only 2 registered which includes mine. 

please may someone help?

thank you 

---

Sky Sports has its own device list.

You should be able to sort it yourself by following this 

https://community.virginmedia.com/t5/TV-on-the-go/Sky-sports-app-not-working/m-p/4905488#M82944