on 18-08-2021 21:17
As of tonight Virgin go on my laptop is just a white screen with a few words on it. Any ideas?
Have tried most things i.e. restarting stuff etc. All other TV works i.e BBC iplayer, Netflix, Amazon Prime etc.
on 18-08-2021 21:34
Its down for most people, they are trying to fix the problem, check your service status that might tell you bit more
on 20-08-2021 08:33
Hello @FGH,
Welcome to the community page, thank you for posting on here.
I am sorry to see that you are having issues with your TV go.
I have located your account using your forums details, I can see two open appointments on your account.
Please keep us updated on how this goes.
Many thanks,
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