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William9373 · ‎19-09-2021

Is it possible to reset my virgin go devices as I am not able to watch anything on my phone? I have looked online but can't see any help

japitts · ‎19-09-2021

What happens when you try to watch a channel or programme on your phone? Are you able to login to the app, and you're getting an error message or code?

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japitts · ‎19-09-2021

What happens when you try to watch a channel or programme on your phone? Are you able to login to the app, and you're getting an error message or code?

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William9373 · ‎19-09-2021

I want to remove all the devices, a fresh start on my virgin go app

japitts · ‎19-09-2021

You can change registered devices for TV Go at https://virgintvgo.virginmedia.com/en/settings/device-management.html

There are limits to the number of changes you can make per month.

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Ernie_C · ‎19-09-2021

There is no fresh start.

The limitation on number of changes each month is to stop rampant misuse.

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