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hippriest
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Virgin TV Go - Maximum Devices Reached *again*

Pretty much every month I am getting locked out of TV Go because it says I have got a new device. I haven't. I keep replacing a device in a slot with the same device (this same phone I am on!), and then the next week it says yet again I need to add my "new device".

And of course I can't until the next month as it limits the number of xhanges. This is not fair, I am not changing device, I am always using the same phone.

What can I do? Why does it keep locking me out and thinking I have a new phone?

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hippriest
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Re: Virgin TV Go - Maximum Devices Reached *again*

Admins - can you help please? 

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Re: Virgin TV Go - Maximum Devices Reached *again*

Hello Hippriest 

Thanks for the post.

How are things looking now?

Do you still need any help?

If so, you can always reply to this message.

Regards 

Gareth_L Forums Team

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