I signed up with Virgin TV as I wanted to use the TV Go facility, especially as I am in Spain regularly. Tonight,for the first time, I have tried to watch the BBC and ITV without success as I am redirected to the BBC I Player which does not work abroad.
I Called customer service and was flabbergasted with the reply I got.... I was told that BBC Iplayer will only work on the TV Go app when I am in my HOME town and on Virgin Wi-Fi. What a load of nonsense. I think, judging by the other posts on here, what she meant was it will only work at home.
I am disgusted with Virgin as they are marketing a service they don't and cant provide.