Please help, I have tried to contact you via lice chat but after waiting for an hour with no response apart from the annoying auto chat bot no success. I can not play virgin media go content on my windows laptop or windows pc, this was working perfectly ok until Sunday 7th November, ever since I just get "Sorry, this video can not be played at this time Press the button below to try again" on everything and anything I try to play.
I have even reset my PC completely fresh install of windows and still does not work. This is not a PC or laptop issue this is a Virgin Media issue, please advice with a solution ASAP. The only device I own which I can get it to place is my android mobile phone. Not ideal for trying to watch a programme.
